Terms of Use

Effective Date: September 8, 2026 · Last updated: September 12, 2026

These Terms of Use (“Terms”) govern your access to and use of the R1 Ready First platform, the R1 mobile application, and the website at readyfirst.gr, operated by The Ready Collective, Inc. (“The Ready Collective,” “we,” “us,” or “our”). By creating an account, purchasing a subscription, or using R1, you agree to these Terms. If you do not agree, do not use the platform.

These Terms were updated on August 24, 2026 to add subscription, billing, and renewal terms (Section 6) and Apple App Store terms (Section 7). In line with Section 15, registered users are given at least 14 days’ notice of material changes; the updated Terms take effect on September 8, 2026. The version effective March 25, 2025 applies until then.

1. Eligibility and Account Registration

R1 is designed for use by parents and guardians on behalf of youth athletes ages 18 and under, and by coaches and administrators affiliated with registered clubs, teams, or National Governing Bodies (NGBs). To create an account, you must be at least 18 years old. If you are registering on behalf of a minor, you represent that you have the legal authority to do so.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

2. Permitted Use

R1 is provided for the purpose of athlete readiness assessment and communication within registered sports organizations. You may use R1 only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the platform to collect or store data about athletes without proper authorization and parental consent
• Share, resell, or distribute R1 data, reports, or outputs to unauthorized third parties
• Attempt to reverse engineer, decompile, or extract source code from the platform
• Use automated scripts, bots, or scrapers to access R1 data
• Impersonate another user, coach, or administrator
• Use R1 to make or communicate clinical diagnoses, medical decisions, or formal psychological evaluations

3. Not a Medical or Clinical Service

R1 is a readiness visibility platform, not a medical service. The data, scores, and feedback generated by R1 are informational in nature and do not constitute medical advice, clinical diagnosis, or treatment recommendations. R1 is not a substitute for professional medical evaluation, mental health services, or qualified sports medicine care.

If you have concerns about an athlete’s physical or mental health, consult a qualified healthcare provider.

4. Data and Intellectual Property

All platform software, algorithms, scoring models, and content are the proprietary intellectual property of The Ready Collective, Inc. You may not copy, reproduce, or create derivative works from R1 Ready First platform content without express written permission.

Assessment responses and readiness data you submit remain subject to the terms of the Privacy Policy. You grant The Ready Collective a license to use de-identified, aggregated data for research, product development, and reporting purposes consistent with the Privacy Policy and any applicable research consent forms.

5. Research Participation

R1 is currently conducting a longitudinal study under an IRB-approved research protocol through Pearl IRB, an AAHRPP-accredited independent Institutional Review Board. Research participation is voluntary and governed by a separate Research Consent Form. If you choose to participate, your data will be used as described in that form. You may withdraw from research participation at any time without affecting your access to the R1 platform.

6. Subscriptions, Billing and Renewal

6.1 What a subscription covers

Paid access to R1 is sold as a single annual subscription held by a parent or guardian. When you subscribe you choose how many children the subscription covers, and the price scales with that number. There are no separate tiers or product levels to pick between: one subscription, sized to your family.

Coverage is per child. Each place on your subscription (a “spot”) is attached to a specific child, and only a child holding a spot – or covered by a voucher or a complimentary grant under Section 6.9 – has the paid features. You can add children to your account at any time whether or not you have a spot free for them.

Subscriptions are for personal, family use. Club, team, and NGB access is arranged separately under a written agreement.

If you subscribed before the app launched, you may hold an earlier product that is no longer sold. It continues on the terms you bought it under until it ends or you change it; nothing in this section shortens it.

6.2 Prices

The price, the currency, and any applicable taxes are shown to you before you confirm a purchase. Prices shown on this website are indicative – the price presented at the point of purchase governs. We may change prices for future billing periods. Where a price change would affect your renewal, you will be told before it takes effect and can cancel before you renew.

6.3 Automatic renewal and cancellation

R1 subscriptions renew automatically. Unless you cancel, your subscription renews at the end of each annual period and the then-current price is charged to the payment method on file. Renewal is charged shortly before the current period ends, and no later than the renewal date.

You can cancel at any time. Cancelling stops the next renewal; it does not end the period you have already paid for, and your children keep their access until that period runs out. To be sure a renewal does not go through, cancel at least 24 hours before the current period ends.

If a renewal payment fails, the payment is retried and you keep access while those retries run. Access ends only once the retries stop and the subscription is treated as ended.

6.4 How you pay

R1 sells subscriptions on two rails: Apple in-app purchase inside the iOS app, and a purchase from your R1 account on the web, processed by Stripe. Which one is offered to you depends on your app store region and on the device you are using, and the app shows you the route that applies. Subscriptions are not sold through Google Play – Android users subscribe through their R1 web account.

Whichever rail sold you a subscription is the rail you manage it on, and only one of them ever bills you for the same coverage at the same time.

6.5 Purchases through Apple in-app purchase

If you subscribe inside the iOS app, the purchase is an in-app purchase processed by Apple and billed to your Apple Account. You manage and cancel it in the subscription settings of your Apple Account – we cannot cancel an Apple subscription on your behalf. Changing how many children your subscription covers is done by changing the App Store subscription option, and Apple’s own upgrade, downgrade, and credit rules apply to that change. Refunds for purchases made through Apple are requested from and decided by Apple under Apple’s Media Services Terms and Conditions; The Ready Collective cannot issue them.

6.6 Purchases through your R1 web account

If you subscribe from your R1 account on the web, the subscription is sold by The Ready Collective, Inc. and payment is processed by our payment processor, Stripe. Card details are handled directly by Stripe and are not stored by us (see the Privacy Policy and Subprocessors list). You manage that subscription – update payment details or cancel – through “Manage subscription” in your account, which opens the Stripe customer portal.

Adding spots to a subscription mid-period is prorated: you are charged for the added coverage over the remainder of the current period, and the full amount applies from the next renewal. Reducing the number of spots is not something you can do yourself mid-period, because a spot already attached to a child would have to be taken off them; contact us through our support page and we will make the change. Your coverage stays as it is, and continues to bill as it is, until it is changed.

6.7 Adding children and assigning spots

A spot is attached to a specific child. If a spot is free when you add a child, it may be used for that child automatically so they are not left waiting. Once a spot is attached to a child you cannot move it to a different child yourself; if a spot has gone to the wrong child, contact our support page and we will correct it.

Adding a child your subscription cannot cover never charges you automatically. That child is added, but stays without paid features until you buy a spot for them. Buying more coverage is always an explicit step.

A child without paid features can still be set up, complete the assessment journey, and see their content and readiness history. What they cannot do is record the paid day-to-day activity – daily check-ins and the Mind, Body, and Energy programme entries. Nothing already recorded is lost.

6.8 Refunds and account deletion

Purchases made through Apple are refunded by Apple, not by us (Section 6.5). For purchases made through your R1 web account: if you believe you were charged in error, or charged for a renewal you did not intend, contact us through our support page within 30 days of the charge and we will review it. Other refunds are at our discretion. Nothing here limits a refund or cancellation right that consumer law gives you.

Deleting your account ends your access immediately, and a deleted account cannot use the rest of a period it has paid for. There is no automatic refund of the unused part – ask us through the support page if you think one is due.

A subscription bought through your R1 web account is cancelled for you when you delete your account. A subscription bought through Apple is not: only Apple can stop an App Store subscription, so cancel it in your Apple Account subscription settings as well, or it will keep renewing after your R1 account is gone.

6.9 If a subscription ends

When a subscription ends or is not renewed, paid features stop for the children it covered at the end of the period already paid for. Your account is not deleted: readiness history is retained under the retention rules in the Privacy Policy, we remember which children held spots, and subscribing again restores the same children without you having to set them up again. If you would rather your data was removed than retained, use the account deletion page.

6.10 Sponsored access, vouchers, trials and promotions

Some children have access funded by a club, school, team, or a donor-funded scholarship rather than by a parent. That access is granted by redeeming a voucher code, covers the children you name when you redeem it, and lasts for the period the voucher carries. It costs the family nothing, does not use up a paid spot, and can run alongside a paid subscription for other children. A voucher can be withdrawn by whoever issued it, and access ends when the voucher expires or is withdrawn.

When sponsored access ends we will tell you before any paid subscription begins – sponsored access is never converted into a paid subscription without your agreement.

We may also grant complimentary access directly. It lasts until we withdraw it and carries no charge and no renewal. Where we offer a free trial or a promotional price, its terms and length are stated at sign-up; unless you cancel before it ends, the subscription continues at the standard price under the renewal terms above.

7. Apple App Store: Additional Terms

This section applies if you obtained the R1 app from the Apple App Store, whether or not you subscribed through Apple. It is required by Apple and applies in addition to the rest of these Terms; where it conflicts with them, this section governs for the iOS app.

• These Terms are an agreement between you and The Ready Collective, Inc. only, not with Apple. The Ready Collective, not Apple, is solely responsible for the R1 app and its content.
• Your licence to use the app on Apple-branded devices is limited to the usage rules set out in Apple’s App Store Terms of Service.
• Apple has no obligation to furnish any maintenance or support services for the app. Support is provided by The Ready Collective through our support page.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app (if any). To the maximum extent permitted by law, Apple has no other warranty obligation for the app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are the responsibility of The Ready Collective.
• The Ready Collective, not Apple, is responsible for addressing any claim by you or a third party relating to the app, including product liability claims, any claim that the app fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.
• If a third party claims that the app or your use of it infringes their intellectual property rights, The Ready Collective, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of that claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms, and on your acceptance Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

8. Disclaimer of Warranties

R1 is provided “as is” and “as available.” The Ready Collective makes no warranties, express or implied, regarding the accuracy, completeness, reliability, or fitness for a particular purpose of the platform or its outputs. We do not warrant that the platform will be uninterrupted, error-free, or free from security vulnerabilities.

9. Limitation of Liability

To the fullest extent permitted by law, The Ready Collective, Inc. and its founders, officers, employees, and advisors will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of R1. Our aggregate liability for any direct damages will not exceed the amount you paid to use the platform in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless The Ready Collective, Inc. and its personnel from any claims, damages, or expenses (including reasonable legal fees) arising from your use of R1, your violation of these Terms, or your violation of any third-party rights.

11. Third-Party Platforms

R1 integrates with NGB registration platforms operated by third parties, including SportsEngine, TeamUnify, Sport:80, Sports Connect, and PlayMetrics. These platforms are not operated by The Ready Collective. We are not responsible for their functionality, data practices, or terms. Use of those platforms is governed by their respective terms and privacy policies.

12. Termination

We reserve the right to suspend or terminate your access to R1 at any time for violation of these Terms, conduct that harms the integrity of the platform or its users, or at our discretion with reasonable notice.

You may close your account at any time from the account deletion page. Account closure is subject to data retention obligations described in the Privacy Policy.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising under these Terms will be resolved in the state or federal courts located in San Diego County, California. This section does not limit or exclude any right or protection you have under the mandatory consumer protection law of the country in which you reside that cannot lawfully be excluded or limited by agreement, including but not limited to South Africa’s Consumer Protection Act 68 of 2008 and New Zealand’s Consumer Guarantees Act 1993 and Fair Trading Act 1986. Where this section would otherwise deprive you of such a right, that part does not apply to you, and the remainder of this section continues to apply to the fullest extent permitted by law.

14. Dispute Resolution and Arbitration

This section affects your legal rights, including your right to sue in court and to participate in a class action. Please read it carefully.

Except for claims that qualify for small claims court, any dispute, claim, or controversy arising out of or relating to these Terms or the use of R1 will be resolved by binding individual arbitration under the rules of the American Arbitration Association (AAA) Consumer Arbitration Rules, rather than in court. There is no judge or jury in arbitration. Arbitration procedures are simpler and more limited than rules applicable in court.

You and The Ready Collective agree that any arbitration will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

To initiate arbitration, send a written notice describing the dispute and the relief requested to: legal@readycollective.org. The Ready Collective will respond within 30 days. If the parties cannot resolve the dispute within 60 days of the notice, either party may commence arbitration.

This clause is governed by the Federal Arbitration Act. Nothing in this section prevents either party from seeking emergency injunctive relief in court to prevent irreparable harm pending arbitration.

This section does not limit or exclude any right or protection you have under the mandatory consumer protection law of the country in which you reside that cannot lawfully be excluded or limited by agreement, including but not limited to South Africa’s Consumer Protection Act 68 of 2008 and New Zealand’s Consumer Guarantees Act 1993 and Fair Trading Act 1986. Where arbitration or the class-action waiver in this section cannot lawfully be required of you under that law, that requirement does not apply to you, and any dispute you bring will instead be resolved as otherwise permitted by your local law.

15. Changes to These Terms

We may update these Terms from time to time. We will notify registered users of material changes via email or in-platform notice at least 14 days before the changes take effect. Continued use of R1 after changes take effect constitutes acceptance of the revised Terms.

16. DMCA and Copyright Policy

The Ready Collective respects intellectual property rights. If you believe that content on R1 infringes your copyright, you may submit a takedown notice to our designated DMCA agent:

DMCA Agent: Matthew Kritz
Address: The Ready Collective, Inc., 16853 Saintsbury Glen, San Diego, CA 92127
Email: legal@readycollective.org

Your notice must include: (1) identification of the copyrighted work claimed to be infringed; (2) identification of the allegedly infringing material and its location on the platform; (3) your contact information; (4) a statement that you have a good faith belief that the use is unauthorized; (5) a statement under penalty of perjury that the information is accurate and that you are authorized to act on behalf of the copyright owner; and (6) your physical or electronic signature.

We will process valid notices promptly and may remove or disable access to the identified material. Repeat infringers may have their accounts terminated. This policy is consistent with the safe harbor provisions of the Digital Millennium Copyright Act, 17 U.S.C. § 512.